National Ice Cream Retailers Association | 2010 Convention Schedule

2010 NICRA Convention: Current Schedule
November 10-13, 2010 Millennium Maxwell House Hotel Nashville, Tennessee Registration is now open! Please click on the registration form links (at right and below) to download PDF registration forms for the 2010 NICRA Convention. Please note that there are separate registration forms for active members and supplier members. The registration forms provide more information about the registration packages available for active and supplier members. Make Millennium Maxwell House Hotel reservations online Make Avis Rent A Car reservations online PLEASE NOTE: Seminar topics and/or dates and times are subject to change due to the availability of speakers. Monday, November 8, 2010		How to Register Registration form for active members (PDF) Registration form for supplier members (PDF) Hotel Reservations The Millennium Maxwell House Hotel is offering rooms at the NICRA Convention rate of $109, which includes free transportation to and from the airport. Make your reservations online, or call 800-457-4460 Monday through Friday, 8 a.m. to 5 p.m., and mention group code 1011ICECRE. Rooms in the NICRA block will be held until October 4. It is important to make your room reservations early. The Convention rate is available at the hotel from November 8-15, 2010. Rental Car Reservations NICRA has arranged a discount rate for the convention with Avis Rent A Car. Make your reservation online or call 1-800-331-1600 and mention discount number B868199. The discount is also available 7 days before and 7 days after the convention. Registration Deadlines September 15, 2010: Early registration deadline (registration must be in the NICRA office by this date) October 20, 2010: Last day for advance registration After October 20, 2010: Register on site at the meeting For More Information View the 2009 convention schedule and the convention archive. Coming Up ... November 2-5, 2011 Hyatt Regency Riverfront Jacksonville, Florida
10:00 AM - 3:00 PM	Executive Committee Meeting
Noon	Executive Committee Lunch
4:00 PM - 10:00 PM	Membership Committee Meeting
5:30 PM	Membership Committee Dinner
Tuesday, November 9, 2010
9:00 AM - 5:00 PM	Board of Directors Meeting
Noon - 1:00 PM	Board of Directors Lunch
Wednesday, November 10, 2010
Noon - 5:00 PM	Open Registration
Noon - 5:00 PM	Suppliers Setup Exhibits
1:30 PM - 5:30 PM	Convention Kick Off Program
1:30 PM - 2:00 PM	Benefits of Having a Business Plan Rich Johnson, Rich’s Ice Cream Catering
2:00 PM - 2:30 PM	Consulting the Health Department Hugh Atkins, REHS Director, Division of General Environmental Health Nashville, Tennessee
2:30 PM - 2:45 PM	Break
2:45 PM - 3:30 PM	Develop a Tried and True Hiring Processm
3:30 PM - 4:15 PM	The First Year Challenges Jim Hall & Jim Marmion Advanced Gourmet Equipment & Design
4:15 PM - 4:30 PM	Break
4:30 PM - 5:00 PM	A Grand, Grand Opening Rosie Mayer, Rosie’s Ice Cream
5:00 PM - 5:30 PM	Ask the Panel — Questions & Answers with Industry Experts
6:00 PM - 7:00 PM	NICRA Past Presidents Reception & Cash Bar
7:00 PM - 8:15 PM	Welcome Dinner (Ticket Required)
8:30 PM - 10:00 PM	Your Best New Flavor Contest — Exhibits Open — Cash Bar
Thursday, November 11, 2010
7:00 AM	10 Minute Officer & Board of Directors Meeting
7:15 AM - 7:45 AM	First Timers Meeting Lisa Sorrentino, Anderson’s Frozen Custard Jim & Lorna Ross, Flat Pennies Ice Cream Jay Rentschler, Upstate Farms
7:30 AM - 4:00 PM	Registration Open
8:00 AM - 8:45 AM	Opening Breakfast (Ticket Required) Welcome and Opening Remarks Larry Hedrick, Superstition Mountain Historical Society Lost Dutchman and His Mine
9:00 AM - 10:30 AM	Keynote Speaker: Karen McCullough Generations in the Workplace-Managing the Mix Moderator: Lynn Dudek, Ruth Ann’s Ice Cream
10:30 AM - 5:00 PM	Exhibits Open
10:35 AM - 11:55 AM	Coffee Break — Visit Supplier Exhibit Room — Win NICRA Bucks
Noon - 12:45 PM	Luncheon (Ticket Required) Round Table Discussion Topics: Ice Cream Cakes; Wholesaling; New Start Up Concerns; Marketing/Promotion; Hiring; Employee Issues; Credit/Gift Cards; Catering/Off Site; Pick Your Topic; Time Management; Short Cuts; First Year Experience; Business Insurance
1:00 PM - 1:45 PM	Best Holiday Flavor Contest
1:50 PM - 3:00 PM	Promotion of the Year Award Presentations
3:05 PM - 3:20 PM	Coffee Break
3:20 PM - 4:20 PM Concurrent Sessions	Catastrophes, Managing the Unexpected Kelly Larson, Sweet Temptations Inventory Control, A Vital Part of your Business Joe Venuti, Bedford Farms Ice Cream Moderator: John Pitchford, JP’s Custard Cart Making Profitable Choices: Ice Cream, Food, Novelties, Cakes Pete Freund, Cliff’s Dairy Maid Jim Marmion, Advanced Gourmet Equipment & Design Terry Michels, Queen City Creamery & Deli
4:30 PM - 5:30 PM Concurrent Sessions	What’s Hot, What’s Not Mark Leichtman, Berzaci Mfg. Steve Christensen, Stoelting Darian Rottmann, Lochhead Vanilla Tom Zak, Concord Foods, Oringer div. Moderator: Jay Rentschler, Upstate Farms Train, Train, Train Lisa Sorrentino, Anderson’s Frozen Custard P.O.S. Systems- Tracking Sales Craig Fuss, CRS Moderator: Charles Page, Page Dairy Mart
6:00 PM	Evening Reception & Dinner: Sunset Grill (Ticket Required)
Friday, November 12, 2010
8:00 AM - 4:00 PM	Convention Registration
8:00 AM - 8:30 AM	Continental Breakfast
8:30 AM	10 Minute Officer & Board of Directors Meeting
8:45 AM - 10:15 AM Concurrent Sessions	Facebook and Twitter Katie Dix, Capannari’s Ice Cream Rick Pizzi, Pizzi Farm Ice Cream Financial Management David Deadman, Chocolate Shoppe The “How To” of In-Store Promotions Henry Gentry, Henry’s Homemade Ice Cream Linda Mercurio, Mercurio’s Mulberry Creamery
10:15 AM - 10:45 AM	Coffee Break
10:45 AM - 11:55 AM Concurrent Sessions	Portion Control & Product Pricing Jim Mitchell, Woodside Farm Creamery Todd Truax, Almost Heaven Motivating the Staff Expansion – Opening Multiple Locations Dan Messer, Eskamoe’s Frozen Custard Vince Giordano, Sno Top Mark England, Dolcetti Gelato Moderator: Kelle Messer, Eskamoe’s Frozen Custard
11:00 AM - Noon	Supplier Meeting
Noon - 12:45 PM	Luncheon (Ticket Required) Round Table Discussion Topics: Ice Cream Cakes; Wholesaling; New Start Up Concerns; Marketing/Promotion; Hiring ; Employee Issues; Credit/Gift Cards; Catering/Off Site; Pick Your Topic; Time Management; Short Cuts; First Year Experience; Business Insurance
12:45 PM - 1:10 PM	Ice Cream Clinic Review
1:00 PM - 9:00 PM	Exhibit Hours
1:20 PM - 2:00 PM	Ice Cream Clinic
2:15 PM - 3:15 PM Concurrent Sessions	Preparing a Business Plan Rich Johnson, Rich’s Ice Cream Catering Moderator: Neil McWilliams, Spring Dipper Cake Decorating Basics Bakery Crafts Successful Wholesaling Nancy Plummer, Moomers Homemade Ice Cream Moderator: Roberta Rudolph, Custard Cone
3:15 PM - 3:45 PM	Coffee Break
3:45 PM - 5:00 PM Concurrent Sessions	Creating Fountain Items Nanette Frey, Frey’s Tasty Treat Required Record Keeping Steve Christensen, Stoelting Moderator: George Lochhead, Lochhead Vanilla Advanced Cake Decorating
5:15 PM - 9:00 PM	NICRA Party Sponsored by the Suppliers Bryce Thomson Scholarship Silent & Live Auctions
Saturday, November 13, 2010
8:00 AM	10 Minute Officer & Board of Directors Meeting
8:00 AM - 8:30 AM	Continental Breakfast
8:30 AM - 10:00 AM	Marketing with Constant Contact
9:30 AM	Leave for Optional Golf Tournament (Ticket Required)
10:00 AM - 10:15 AM	Coffee Break
10:15 AM - 12 Noon	Questions Anyone? Convention Wrap Up Vince Giordano, Sno Top Bill Kircher, Dingman’s Dairy Moderator: Rosie Mayer, Rosie’s Ice Cream
1:00 PM - 4:30 PM	Tour (Ticket Required)
6:30 PM	Cocktail Party
7:00 PM - 10:00 PM	Awards Banquet (Ticket Required)
PLEASE NOTE: Seminar topics and/or dates and times are subject to change due to the availability of speakers.
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2010 NICRA Convention: Current Schedule