2011 NICRA Convention: Current Schedule |
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November 2-5, 2011 PLEASE NOTE: Seminar topics and/or dates and times are subject to change due to the availability of speakers. Tuesday, November 1, 2011 |
For More Information
Future Conventions
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| 10:00 AM - 3:00 PM | Executive Committee Meeting | |
| Noon | Executive Committee Lunch | |
| 4:00 PM - 10:00 PM | Membership Committee Meeting | |
| 5:30 PM | Membership Committee Dinner | |
Wednesday, November 2, 2011 |
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| 7:00 AM - 1:00 PM | Board of Directors Meeting | |
| Noon - 1:00 PM | Board of Directors Lunch | |
| Noon - 5:00 PM | Open Registration | |
| Noon - 5:00 PM | Suppliers Setup Exhibits | |
| 1:15 PM - 5:30 PM | Convention Kick Off Program Moderator: David Zimmermann, Royal Scoop Ice Cream Moderator: Lynn Dudek, Ruth Ann’s Ice Cream |
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| 1:15 PM - 2:00 PM | The Importance of a Business Plan Russell Ward, SCORE Representative |
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| 2:00 PM - 2:30 PM | What Do You Need to Open a Store (Equipment & Products) Soft Serve Batch Freezers Margaret Anderson, Taylor Freezer of New England Rich & Heather Draper, The Ice Cream Club |
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| 2:30 PM - 2:45 PM | Break | |
| 2:45 PM - 3:30 PM | Count Down to Opening/The Big Day Heather Childs, Scoops from the Past |
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| 3:30 PM - 4:15 PM | NICRA Member Benefits Cliff Freund, Cliff's Dairy Maid, Ice Cream Clinic John Pitchford, JP’s Custard Cart Vince Giordano, Sno Top, Scholarship Program |
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| 4:15 PM - 4:30 PM | Break | |
| 4:30 PM - 5:00 PM | First Timers Meeting Lisa Sorrentino, Anderson's Frozen Custard Jay Rentschler, Upstate Farms Scott Maloney, Treat Dreams |
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| 5:00 PM - 5:30 PM | Ask the Panel — Questions & Answers with Industry Experts | |
| 6:00 PM - 7:00 PM | NICRA Past Presidents Reception & Cash Bar | |
| 7:00 PM - 8:15 PM | Welcome Dinner (Ticket Required) | |
| 8:30 PM - 10:00 PM | Your Best New Flavor Contest Exhibits Open — Cash Bar |
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Thursday, November 3, 2011 |
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| 7:15 AM | 10 Minute Officer & Board of Directors Meeting | |
| 7:30 AM - 4:00 PM | Registration Open | |
| 8:00 AM - 8:45 AM | Opening Breakfast (Ticket Required) Welcome and Opening Remarks |
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| 8:45 AM - 9:00 AM | Crazy Ida Alice, wife of Henry Flagler | |
| 9:00 AM - 10:30 AM | Keynote Speaker: Steve Gilliand Moderator: Dan Messer, Eskamoe’s Frozen Custard & More |
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| 10:30 AM - 5:00 PM | Exhibits Open | |
| 10:35 AM - 11:55 AM | Coffee Break Visit Supplier Exhibit Room Win NICRA Bucks Demonstration Time Advanced Gourmet Equipment, Booth 304 ConAgra Foodservice, Booth 502 |
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| Noon - 12:45 PM | Luncheon (Ticket Required) Round Table Discussion Topics: Ice Cream Cakes; Wholesaling; New Start Up Concerns; Marketing/Promotion; Hiring; Employee Issues; Credit/Gift Cards; Catering/Off Site; Pick Your Topic; Time Management; First Year Experience; Business Insurance; Internet Marketing |
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| 1:00 PM - 1:30 PM | Best Southern Flavor Contest | |
| 1:30 PM - 2:15 PM | Demonstration Time Taylor Company, Booth 403 Stoelting, Booth 204 |
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| 2:20 PM - 3:00 PM | Demonstration Time Emery Thompson, Booth 103 ConAgra Foodservice, Booth 502 |
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| 3:05 PM - 3:20 PM | Coffee Break | |
| 3:20 PM - 4:20 PM Concurrent Sessions |
Understanding Financial Statements 101 David Zimmermann, Royal Scoop David Deadman, Chocolate Shoppe Ice Cream Moderator: Jeff Myers, Double Dip Avoiding Health Code Violations Jim Mitchell, Woodside Farm Creamery Gretchen Hellstern, Woodside Farm Creamery Moderator: Charles Page, Page Dairy Mart Refreshing Your Store Identity (Signs, Menu Boards) Nanette Frey, Frey's Tasty Treats Mary Leopold, Leopold's Ice Cream Moderator: Carl Chaney, Chaney’s Dairy Barn |
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| 4:30 PM - 5:30 PM Concurrent Sessions |
Building an Employee Handbook Rich Draper, The Ice Cream Club Moderator: Heather Draper, The Ice Cream Club Understanding Financial Statements 202 David Deadman, Chocolate Shoppe Ice Cream Moderator: Sarah Moore, Chocolate Shoppe Ice Cream Catering Pete Freund, Cliff’s Dairy Maid Moderator: John Pitchford, JP’s Custard Cart |
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| 6:00 PM | Evening Reception & Dinner River City Brewing Company (Ticket Required) |
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Friday, November 4, 2011 |
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| 8:00 AM - 4:00 PM | Convention Registration | |
| 8:00 AM - 8:30 AM | Continental Breakfast | |
| 8:30 AM | 10 Minute Officer & Board of Directors Meeting | |
| 8:45 AM - 10:15 AM Concurrent Sessions |
Cake Decorating – Beginner – Hands On Elizabeth Riggs, Bakery Crafts Moderator: Roberta Rudolph, Custard Cone Promotions that Generate Traffic in Your Store Kelly Larson, Sweet Temptations Vince Giordano, Sno Top Henry Gentry, Henry’s Homemade Ice Cream Jim Mitchell, Woodside Farm Creamery Mary Leopold, Leopold’s Ice Cream Moderator: Todd Truax, Almost Heaven Organic Ice Cream Anna Kharbas, Straus Family Creamery Moderator: Greg Pryal, Stoelting |
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| 10:15 AM - 10:45 AM | Coffee Break Demonstration Time Advanced Gourmet Equipment, Booth 304 Emery Thompson, Booth 103 |
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| 10:45 AM - 11:55 AM Concurrent Sessions |
Inspecting Your Own Store Joe Venuti, Bedford Farms Moderator: Neil McWilliams, Spring Dipper Team Empowerment Mary Humphreys Goldenthal, Springer’s Homemade Ice Cream Moderator: Jim Oden, Debbie’s Soft Serve The Interview Process Kelly Larson, Sweet Temptations Moderator: Nindi Wadhwa, Scooptacular |
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| 11:00 AM - Noon | Supplier Meeting | |
| Noon - 12:45 PM | Luncheon (Ticket Required) Round Table Discussion Topics: Ice Cream Cakes; Wholesaling; New Start Up Concerns; Marketing/Promotion; Hiring; Employee Issues; Credit/Gift Cards; Catering/Off Site; Pick Your Topic; Time Management; First Year Experience; Business Insurance; Internet Marketing |
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| 12:45 PM - 1:10 PM | Ice Cream Clinic Review Dr. Johnny McGregor, Clemson University Moderator: Mark Leichtman |
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| 1:00 PM - 9:00 PM | Exhibit Hours | |
| 1:20 PM - 2:00 PM | Ice Cream Clinic Dr. Johnny McGregor, Clemson University Demonstration Time Taylor Company, Booth 403 Stoelting, Booth 204 |
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| 2:15 PM - 3:15 PM Concurrent Sessions |
Cake Decorating 202 Elizabeth Riggs, Bakery Crafts Moderator: Stan Sitton, Green Mountain Flavors Social Media Pamela Starr, Constant Contact Moderator: David Zimmermann, Royal Scoop How to Bring the Customer Experience of Ice Cream from the Back of the House to the Front of the House Jim Marmion, Advanced Gourmet Equipment & Design Moderator: David Kaiser, Marble Slab Creamery |
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| 3:15 PM - 3:45 PM | Coffee Break | |
| 3:45 PM - 5:00 PM Concurrent Sessions |
Turning Your Constant Contact Into Revenue Pamela Starr, Constant Contact Terry Michels, Queen City Creamery Mission Imperative Not Impossible Holly Anderson, Anderson’s Frozen Custard Lisa Sorrentino, Andeson’s Frozen Custard Moderator: Juergen Kloo, Joy Cone Co. Equipment Maintenance Panel Soft Serve/Batch Freezer Steve Thompson, Emery Thompson Machine Greg Pryall, Stoelting Margaret Anderson, Taylor Company Wally Becker, Advanced Gourmet Equipment Moderator: Jay Rentschler, Upstate Farms |
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| 5:15 PM - 9:00 PM | NICRA Party Sponsored by the Suppliers Bryce Thomson Scholarship Silent & Live Auctions |
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Saturday, November 5, 2011 |
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| 8:00 AM | 10 Minute Officer & Board of Directors Meeting | |
| 8:00 AM - 8:30 AM | Continental Breakfast | |
| 8:00 AM | Leave for Optional Golf Tournament (Ticket Required) | |
| 8:30 AM - 10:00 AM | Izzy’s Flavor Up! System: Using RFID to Tell Customers When Their Favorite Flavors Are In Jeff Sommers, Izzy’s Ice Cream Café Moderator: Bob Turner, Dairy Corner |
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| 10:00 AM - 10:15 AM | Coffee Break | |
| 10:15 AM - 12 Noon | Roundtable – Get Your Final Questions Answered Vince Giordano, Sno Top Bill Kircher, Dingman’s Dairy |
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| 1:00 PM - 4:30 PM | Tour - Taste of Jacksonville (Ticket Required) |
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| 6:30 PM | Cocktail Party | |
| 7:00 PM - 10:00 PM | Awards Banquet (Ticket Required) | |
PLEASE NOTE: Seminar topics and/or dates and times are subject to change due to the availability of speakers. |
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